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system by identifying the processes that are key to your business.
Being known in the marketplace for your quality product or service is of
utmost importance. The ISO 9001:2000 standard will help you manage,
improve and document your system with the correct resources and
support, while monitoring your customer satisfaction.
Assistance will be given in:
- Performing a Gap Analysis by reviewing existing processes and
procedures. - Developing a Quality Manual.
- Project guidance to keep the project on track.
- Auditing your system - internally and externally.
- Training Executive Management and your staff on the ISO 9001:
2000 Standard.
| Seven Step Problem | |
| Solving Process |
identify, define, and solve problems systematically and prevent them
from reoccurring. Further improvement continues through recognizing
additional root causes. The Seven Step process to solving problems
includes training in data collection, root cause analysis, flowcharting, and
other basic quality tools to facilitate the success of this process.
Using the PDCA method, your company will discover what processes
need to improve..... from what we “think” are the problems to what we
“know” are the problems. Through use of flowcharts and root cause
analysis you will determine where the waste is, implement the changes,
and set up measurement systems to create greater efficiencies and
reduce the areas of waste.
